Contact Tasklify support
Real people answer every message. Before you write, the FAQ may already have your answer; if not, here is how to reach us and what to include so we can help on the first reply.
How to reach us
| Topic | Contact |
|---|---|
| General support, tasks, account | [email protected] or a ticket in the app |
| Card payments, Plus billing, refunds | [email protected] |
| Privacy and data requests | [email protected] |
| Abuse reports | [email protected] |
| Legal notices | [email protected] |
Support hours and response times
Monday to Friday, 09:00–18:00 UTC.
We aim to reply within 24 hours on working days. Plus members get priority replies, usually within 2 hours during support hours. Messages sent at the weekend are answered on Monday.
What to include in your message
- Your username and the email on your account (write from that email if you can).
- For a task: the task link or title and, if relevant, the submission date.
- For a withdrawal: the network, amount and date, and the transaction hash if you have one.
- For a card payment: the date, amount and last four digits of the card. Never send your full card number.
- A screenshot of any error message.
Find answers faster
- Getting started and how tasks are reviewed: how Tasklify works.
- Withdrawal fees, speed and holds: USDT payouts.
- Fees for businesses and Plus prices: pricing and fees.
- Rejected submission? You can open a dispute within 7 days from your work history in the app.
Company details
Tasklify Ltd., registered in England and Wales. Full legal details are in our terms and policies.
Support questions
How quickly will support reply?
We aim to reply within 24 hours on working days. Plus members get priority, usually within 2 hours during support hours (Monday to Friday, 09:00–18:00 UTC).
Can I contact support from inside the app?
Yes. Logged-in users can open a support ticket from the app, attach screenshots and follow the conversation there. It is the fastest route for account and payment questions.
Where do I report a suspicious task?
Use “Report this task” on the task page, or email [email protected] with the task link.